Delivery Information

FIDA Trading is committed to deliver your order with good quality packaging on time.

We will try our best to ship your order as early as we can. We only ship to open home/Street addresses and do not ship to P.O. Box addresses.

A single order maybe split into multiple shipments, depending on the availability of the item in stock and /or weight limits for parcels by the courier/postal company. The cardholder should be aware of the possibility that multiple shipments may result in multiple postings to the cardholder’s monthly statement.

Payment Option

We accept payments online using Visa and MasterCard credit/debit card in AED. If we are not able to fulfill your order for any reason your credit/debit card will be refunded in 7 – 10 working days.

Shipping / Delivery Costs

Standard costs are based on weight and dimensions. The final shipping cost will be determined based on items added to your shopping cart. If you selected multiple items from different brands you have to pay multiple delivery charges on per item base. If you shop multiple items from the same brand then there is only one delivery charge.

Shipping/Delivery Time

3 – 5 Working Days in United Arab Emirates only.

Order Tracking

After placing an order, you will be provided a tracking number by the shipping carrier. We will update your order with the tracking information. You may then track the status of your shipment through the courier company’s website.
You can also track your orders through our website, after log-in.

NOTE: FIDA Trading will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE.